Frequently Asked Questions

Product Questions

How long does the Currency Validator Pen last?
PhoneyMoney.com's Currency Validator Pen is known for it's longevity. If used properly it may mark up to thousands of bills before drying up.

How much does it cost to upgrade my device when the government releases new currency?
If the unit is in good working condition we charge $100. If you were to purchase a counterfeit detection device very close to the release of a new note, we may offer it at a $25 charge, but that varies by customer.

How much does it cost to repair a broken device out of warranty?
From $50 to $100 depending on the problem and condition of the unit.

How long is your warranty for Cashscan products?
1 year and the warranty covers manufacturing defects. The warranty does not cover service parts and/or dirty units.

What makes PhoneyMoney.com's Currency Validator Pen better than the rest?
This is a very important question! The reason our Currency Validator Pen is one of the best available on the market is because they last longer than most pens. Our pen has a thick tip similar to a marker that allows the user make more tests and also rub harder to ware off any possible coating such as hairspray. Our pen also has "New Generation Ink". "New Generation Ink" is the secret formula that helps detect counterfeit money. This "New Generation Ink" meets all US Federal Currency laws and does not leave lasting marks on authentic bills.

Does the Currency Validator Pen stain money?
No. If the note is authentic the Currency Validator Pen will leave a light yellow mark that will fade away in a matter of seconds . If the note is counterfeit the mark will remain dark brown.

Will the Currency Validator Pen really help prevent counterfeit money being used?
Yes! Not only is this pen extremely accurate in detecting counterfeit money but it scares away counterfeit criminals. It's often been said that the pen works best before it is even used. Many times just having the pen in sight or displayed at a register keeps counterfeit criminals from even trying to use fake money.

What kind of establishments can use the Currency Validator Pen?
All kinds of businesses use the Currency Validator Pen. If your company regularly handles money then you should have this pen! Some establishments that may benefit from this pen include: Hotels, Restaurants, Banks, Clubs, Grocery Stores, Airports, Department/Retail Stores, Fast Food Restaurants and Convenience/Drug Stores.

I'm confused! Which counterfeit product should I purchase?
It really depends based on your needs and budget. Take a look at our comparison chart.


General Questions


What should I do if I'm given counterfiet money?

• Do not return it to the passer. Keep it and write your name and the date on it so you can identify it later.
• Notify the nearest Secret Service office or police.
• Record who gave it to you along with where and when you got it. If you can, write down a description of the person who passed it, as well as information such as the license number of any vehicle used.

What Happens Next?
The counterfeit will be confiscated by the Treasury Department to remove it from circulation, and as evidence in the event of prosecution of both the counterfeiters and the counterfeit passers. This means that the discoverer loses the face value of the counterfeit turned in. You will not be reimbursed for your loss. Anyone who is convicted of passing counterfeit currency can receive up to 5 years imprisonment and/or a fine up to $10,000. Thus it is wiser to turn in a counterfeit bill, rather than try to pass it on to someone else. Only when everyone in the economy is concerned and willing to do their part in maintaining the currency's integrity will the circulation of counterfeits be stopped…and our currency's value insured.

Why is United States currency being changed?
"United States paper money is being changed to stay ahead of savvy counterfeiters" - U.S. Bureau of Printing & Engraving
Even the U.S. government is acknowledging the struggle to fight against counterfeit criminals. Counterfeiting is a huge problem worldwide and one of the main reasons is due to establishments not protecting themselves.

Why add color to United States paper money?
Color makes it more burdensome for potential currency couSnterfeiters because it adds complexity to the bills, and it makes it easier to distinguish denominations.

While consumers should not use color to verify the authenticity of their money, it does have a practical advantage, particularly for individuals with low vision, because different colors make it easier to tell denominations apart.

How long has PhoneyMoney.com been in business?
PhoneyMoney.com has been selling Counterfeit Detection Devices since 1998. We have a wide range of customers from all over the nation. However, the Cashscan products we sell have been around since 1989 and produced the first ever counterfeit detection unit on the market.

Why buy counterfeit detection products from PhoneyMoney.com?
Our Counterfeit Detection Products are made with the highest grade software components. We also pride ourselves with competitive pricing along with FREE SHIPPING!*

* We do not offer Free Shipping with the purchase of Counterfeit Currency Pens.